Position Title: Bereavement Coordinator

Reports to: Executive Director

Hours: 25 Hours a week

Scope: Reporting to the Executive Director, and under her/his direction, ensures that the organization’s bereavement programs are run in a professional and efficient manner, with attention to confidentiality, safety for clients and volunteers, quality training and appropriate training of volunteers

Duties and Responsibilities

  1. Works with the Administrative Assistant and volunteers to send bereavement program information to next-of-kin of Mission Palliative Care Program patients.
  2. Meets with bereavement clients and assess their needs.  (Options include limited one-to-one support from the Coordinator, one-to-one support from a volunteer, bereavement group support and referral to community resources).
  3. Provides one-to-one support to bereavement clients as appropriate.
  4. Develops and coordinates group programs, including scheduling, registration, curriculum, and staffing.  Ensures that groups are appropriately facilitated by staff, or volunteers trained in bereavement support and group facilitation. Any contracted service must be approved by the Executive Director.
  5. Provides support to family members of Mission Palliative Care Program patients, or patients themselves who are dealing with loss issues.
  6. Regularly and actively participates in, and supports, the Mission Palliative Care Team.
  7. Works in conjunction with other staff to prepare, deliver and evaluate the Hospice Volunteer Training Course (Level I).
  8. Develops and presents a Bereavement Volunteer Training Course (Level II).
  9. Maintains bereavement volunteer programs through recruitment, selection, interviewing, orientation, evaluation, supervision, scheduling and termination of bereavement volunteers.
  10. Provides ongoing support to bereavement volunteers, continuing education for all hospice volunteers on bereavement issues, and to any hospice volunteer dealing with personal grief issues.
  11. Provides education on grief and loss to community groups and offer public presentations on grief and loss to the community.
  12. Maintains bereavement resource materials (brochures, books and recordings for MHS library and support materials for the Christine Morrison Hospice.
  13. Provides input into program budgets and maintains financial accountability.
  14. Liaises with other Hospice Societies and organizations as needed.
  15. Performs other related duties as required. Assist and attend all fundraising events for the Society


Education and Experience:

  • Valid BC drivers license and access to vehicle
  • Knowledge of Hospice and Palliative Care
  • Recognized diploma or degree in related Human Service field, or an equivalent combination of education and experience
  • Training and experience in Bereavement Issues
  • Completion of a recognized Hospice Volunteer Education Program or equivalent
  • Experience with group facilitation

Skills and Abilities:

  • Good organizational and interpersonal skills
  • Familiarity with community resources
  • Good written and verbal skills including public speaking
  • Demonstrated experience in working with volunteers
  • Demonstrated mediation, teaching, and listening skills
  • Demonstrated group facilitation skills
  • Ability to provide leadership and work as part of a team.
  • Ability to organize and facilitate support systems
  • Reliable

Please submit resume to Angel Elias aelias@missionhospice.bc.ca by December 31 2022