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Quality Café: Resilient Health Care Systems
November 19, 2020 @ 12:00 pm - 1:00 pmFree
During next week’s Quality Café, learn about resilience in the context of health care systems and find out how to use the Resilience Assessment Grid (RAG) to better understand the way systems respond to major disruptions. The interactive session will use a major case study that we are all living through (COVID-19) to illustrate the main characteristics of resilient systems and gain a sense of how well we are responding to the pandemic.